Job Description
Position Details Position Details
Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link:
student-employment-list-of-acceptable-documents.pdf Notice of Vacancy Number ST2600253
Job Title Computer Technician I
Job Category Regular Student Job
Job Type Regular Student Jobs
Position Class Code 82100 Student Employee
Student Pay Grade 999
Hourly Wage/Salary $12
Job Summary/Basic Function The Computer Tech I works in the Technology Support Center at a variety of duties. Areas of work include Help Desk, Front Desk, Software Repair, and Computer Deployment. Each area of focus has slightly different day-to-day tasks, but all involve working with customers to resolve technology issues.
Specific Responsibilities Work Schedule Monday - Friday
7:30am - 5:00pm
Some Sundays required
Desired Start Date 09/22/2026
Open Date 09/23/2026
Close Date 10/23/2026
Required Relevant Education & Experience High School diploma or GED
Required Field(s) of Study Indiana State University student enrolled in at least 6 credit hours.
Preferred Relevant Education and Experience Education: No Response; Experience: No Response
Supervisory Responsibilities This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Must be comfortable networking with groups or individuals, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students, Work effectively with a diverse community
Other Knowledge, Skills and Abilities NCAA Guidelines All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties
Essential Duties and Responsibilities Help Desk - answer customer phone calls and emails, enter tickets, resolve issues over the phone using various tools including remote access software.
Front Desk/Software Repair - greet customers coming to the TSC and troubleshoot computer issues. Enter tickets and triage issues for escalation. Troubleshoot computers that could not be repaired during the initial consultation and communicate with customers about device pick-up.
Computer Deployment - prepare computers to be issued to faculty and staff. Manage inventory processes. Deliver and set up computers to employee offices.
All areas will involve some cross-training and work in the other areas.
Job Tags
Hourly pay, Work at office, Immediate start, Remote work, Monday to Friday